Natalie Gilmor
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Blog

April 2025

How to Build a Collaborative UX Team Culture

Create a more engaged, collaborative, and high-performing UX team with these proven methods for learning, feedback, and shared ownership.

May 2024

The Art and Science of Delightful User Experiences

Speaking at Appian World 2024

August 2022

Leveling up our product design peer reviews

Four changes we made to improve our processes

July 2022

From intern to product design director

Five lessons that fueled my career growth at Industry Dive

November 2020

Designing StudioID’s go-to-market website

Kickstarting a modern and memorable brand with a new digital presence

April 2020

4 workshop exercises to facilitate defining a product vision

Brainstorming activities, storyboard creation and persona interviews

March 2020

Industry Dive's new and improved error pages

Updating error pages to be clear, functional and delightful

February 2020

Helping athletes buy-in to their team's goals

One way design thinking can be used outside of the workplace

November 2019

Design in beta testing

How to make sure design isn't overlooked in beta testing.

October 2019

Roundup articles

Creating a new article type and designing the editor tool.

May 2019

Improving Visual Navigation

My four quick tips for improving a user’s navigation experience.

May 2019

Snorkel Design System

Design System for Industry Dive's publication sites

December 2018

Questions to ask when defining the UX of an internal tool

Asking specific questions when defining a new product can help you narrow down requirements and establish clear user flows.

October 2018

Converting Industry Dive's support page to CSS Grid

How I used CSS Grid to implement a modular design on the support page.

September 2018

Improving the UX of Industry Dive's advertising page

Re-evaluating the UX of the advertise page based on its goals and desired messages.

March 2018

Re-templating Industry Dive's daily newsletters

How I reduced our newsletter template file size and enabled greater support across email clients.

January 2018

Auditing Industry Dive's CMS

How I created detailed user flow diagrams and audited our entire CMS system.

December 2017

Starting a redesign, how I analyzed Industry Dive's UX interviews

How I aggregated and analyzed the data from content management system redesign interviews.

August 2016

Improving UI/UX and accessibility on Data Dive

How I went about designing our data aggregation tool to optimize the internal user's experience.

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